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Privacy Policy

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Privacy Policy

Dear Mega customer:

At the Mega Financial Holding Company and all its subsidiaries (Mega), we value the needs of our customers and regard them as a top priority. We exert every effort to ensure the safety and security of all our business transactions. Your personal and corporate information and data, including hard copies on paper and electronic files, are perfectly secure in our hands and are stored under the strictest control. All actions involving the addition or removal of your information and data are subject to a strict approval process. We have enacted these secure procedures in accordance with the “Financial Holding Company Act”, the “Personal Information Protection Act” and the “Regulations Governing Co-Marketing by and Between a Financial Holding Corporation and its Subsidiaries”. Under no circumstances shall any person who has not been properly authorized have access to your personal information. Those who have been duly authorized and who have a need to access or use your personal information for internal management or business shall under no circumstances leave accessible records and shall use your personal information prudently and in accordance with our internal rules to prevent any unauthorized access. Any action that gives access to your personal data to any third party outside Mega is strictly forbidden without your personal authorization, or if such action is required by law. All our staff members have completed data protection and safety and security training programs and are fully aware that confidentiality of customer information is an inherent and bounden duty. Any staff member who fails to fulfill such duties and commitment shall be subject to serious punishment. 
The highlights of our commitment and obligations to non-disclosure are listed below.

 

Methods of collection of customer information:

We have obtained your information because you are a cherished customer of Mega or because you have previously used our services or participated in our sales promotion activities.

 

How customer information is recorded and stored:

After we have obtained your information, it is stored in our database files in accordance with defined operating rules. Any action that involves addition of removal of your information is subject to strict control. Our staff comply strictly with the established safety and security procedures and obtain authorization and passwords that allow their access to the databases containing your information. All paper files in the cabinets are under unified control and accessed or destroyed only by order of specifically designated personnel who make the necessary entries to the registry. All these operations are under the watchful eye of a properly authorized supervisor(s)

 

Safety and security and methods used to safeguard information:

To ensure absolute safety and security of customer information, Mega Financial Holding Company and its subsidiaries have set up firewalls, special equipment and facilities against unauthorized access, intrusion and invasion, at key points on the Internet. All data transmitted over network lines is properly encrypted to ensure the absolute safety and security of customer information.

 

Classification of information, scope and items of utilization Your personal information is classified as follows:

(I)Basic information: Includes name, date of birth, identity number, passport
number, phone number and address.
(II)Correspondent and transaction information and other relevant information, 
including the following: 
1.Account information: Includes account numbers or similar function numbers,
credit card numbers, transaction account numbers, information about deposits and withdrawals or other transaction data and information about financial standing.
2.Credit standing information: Including records of bounced checks, records of
revocation of bounced checks, declined checking accounts and business operations information.
3.Investment information: Including information about the targets and sales of
your investments, amounts and time schedules.
4.Insurance information: Including the categories of insurance policies, duration 
of insurance, amounts, terms of premium payments, records of insurance claims and rejections, etc. 
When Mega launches co-marketing campaigns amongst their own subsidiaries some of your information may be disclosed, transferred or used across the companies. However, this will include your name and address only, no other information of any kind whatsoever will be passed on without your personal consent in writing, or as required by law.

 

Purposes of information utilization:

Mega Financial Holding Company and its subsidiaries might possibly divulge, transfer or cross-use your information for the purpose of providing a more comprehensive service and choices of more appropriate products, sales promotion, or the delegation of a third party to manage the relevant business operation, or risk control, or as required by law.

 

VI.Targets for information divulgence:

With your consent or within the scope of the law, a subsidiary of Mega Financial Holding Company might possibly divulge your information to the Mega Financial Holding Company and other subsidiaries, outsource a third party or other legal entity.

 

How to change or update customer information

Should your information need to be changed, it may be updated in writing, by phone, in person at our business premises, or through the Internet. Your information will be updated after your identity has been checked and verified.

 

Methods for withdrawal from participation in services

Should you no longer wish to receive messages about wealth management, business promotions, or no longer want Mega Financial Holding Company and its subsidiaries to cross-use your information in their marketing programs, you may contact us in writing, by phone, or in person at our business premises and we shall discontinue the use of your information forthwith.

 

IX.Names of the companies in cross-utilization of customer information:

Mega Financial Holding Co., Ltd. 
Mega International Commercial Bank Co., Ltd. 
Mega Securities Co., Ltd.
Mega Bills Finance Co., Ltd. 
Chung Kuo Insurance Co., Ltd. 
Mega International Investment Trust Co., Ltd. 
Mega Life Insurance Agency Co., Ltd. 
Mega Asset Management Co., Ltd. 
Mega Venture Capital Co., Ltd.
Yung-Shing Industries Co.
Mega Futures Co.,Ltd
Mega InternationalInvestment Services Co.,Ltd
Win Card.,Ltd 

In the event this Privacy Policy should be updated due to a change in the social environment or the laws and ordinance concerned, we shall publish the details of the update and a revised privacy policy on the websites of Mega Financial Holding Company and its subsidiaries and also inform you personally in writing or by e-mail. If you have any questions please contact us using the phone number below: 

Mega Financial Holding Co., Ltd. Tel.: (02)2357-8888
Mega International Commercial Bank Co., Ltd. Tel.: (02)2563-3156
Mega Securities Co., Ltd. Tel.: (02)2327-8988
Mega Bills Finance Co., Ltd. Tel.: (02)2383-1616
Chung Kuo Insurance Co., Ltd. Tel.: (02)2381-2727
Mega International Investment Trust Co., Ltd. Tel.: (02)2381-5188
Mega Life Insurance Agency Co., Ltd. Tel.: (02)2563-3156
Mega Asset Management Co., Ltd. Tel.: (02)6632-6789
Mega Venture Capital Co., Ltd. Tel.: (02)2314-0878
Yung-Shing Industries Co. Tel.: (03)327-1517
Mega Futures Co.,Ltd Tel.: (02)2327-8895
Mega InternationalInvestment Services Co.,Ltd Tel.: (02)2327-8988
Win Card.,Ltd Tel.: (02)8982-2222