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Sustainability(2020)

Communication Channels with Stakeholders

 

The Company pursues sustainable development and maintains transparent and open communication channels with stakeholders. We use various communication channels to and the "CSR section" on the Company's website to collect information on issues of concern to stakeholders, understand their needs and thoughts, and respond immediately.

Procedures for Stakeholder Engagement

Through materiality analysis, the Company identifies key sustainability issues to understand stakeholders' concern to these topics and review the effectiveness of corporate sustainability implemented across the Group. A standardized materiality analysis is constructed in accordance with GRI Standards and AA 1000SES (Stakeholder Engagement Standard). We use six steps to implement the engagement process on issues of concern to stakeholders as shown in the figure below:

Establish Communication with Stakeholders

To make the disclosure of the report up to stakeholders' expectations, the Company responds to the concerned topics collected from the stakeholders through daily communication channels in the report. The status of communication with various stakeholders is reported to the Board of Directors each year.

Topics of Concern and Communication Channels with Stakeholders