To establish a good corporate governance system and a culture of integrity, the Company has formulated the Corporate Governance Best Practice Principles, the Ethical Corporate Management Best Practice Principles, the Procedures for Ethical Management and Guidelines for Conduct, the Codes of Ethical Conduct, the Employee Code of Conduct, and the Regulations Governing Rewards and Penalties. The Corporate Social Responsibility Committee under the Board of Directors is designated to take charge of ethical management, regularly organize training courses on the Company's business philosophies of integrity, transparency, and accountability and the bans on unethical conduct, including malpractice, bribery, occupation and misappropriation of public funds, insider trading, and disclosure of trade secrets and customer information, and regularly report the state of ethical management to the Board of Directors. The total number of employees of the Group in Taiwan in 2018 who received anti-corruption training was 8,430, accounting for 94% of the total employees. The Company also continues to follow up on the training completion rate to achieve a training completion rate of 100%.
■ Procedures for Handling Material Inside Information
The Company's Board of Directors established the Procedures for Handling Material Inside Information to regulate the procedures for publishing material inside information, prevent inappropriate leaks of information, and ensure the consistency and accuracy of information disseminated by the Company to the outside world. The Company established confidentiality firewall procedures for individuals and items and established the principles for the disclosure of material inside information as well as the spokesperson system. All employees shall comply with the Procedures in operations.
■ Disclosure of Financial Information
Mega Holdings discloses information on business and finance and other non-financial information on a regular basis and participates in investor forums and investor conferences organized by securities companies at home and abroad from time to time. In 2018, the Company organized 251 meetings and telephone conferences with investors at home and abroad and attended 4 investor conferences organized by foreign securities companies. We also organized 1 independent online investor conference. Information on business and finance presented in the investor conferences has been disclosed on the Market Observation Post System and the Company's website.
■ Disclosure of Non-Financial Information
The Company prepares its Corporate Social Responsibility Report each year to disclose the economic, social, and environmental performance of the Company and subsidiaries. The Reports are verified by a third party and published on the Company's website and the Market Observation Post System. The Company also participated in filling out the DJSI, CDP, and ISS questionnaires in 2018 to actively disclose non-financial information.
■ Stakeholders Section
The Company has established a "Stakeholder Communication" section under "CSR" on the Company website to disclose the contacts and contact methods for investors, customers, suppliers, employees, and CSR issues for stakeholders to express their opinions and for the Company to collect information on issues of concern to stakeholders. The Company promptly responds to stakeholders' opinions and includes them as references for the implementation of CSR plans.
To establish an ethical and transparent corporate culture and promote sound operations, Mega Holdings, MICB, MBF, MS, CKI, and MAM established the "Ethical Corporate Management Best Practice Principles" and the "Procedures for Ethical Management and Guidelines for Conduct". In 2018, they strengthened the existing whistleblowing systems in accordance with the regulations of the competent authority and specified the whistleblowing hotline, whistleblowing mailbox, and protective measures for whistleblowers. Independent units are assigned to exercise rights and take charge of processing reports. Employees and external personnel may use the whistleblowing channels to report illegal, immoral, or unethical conduct.